Privacy Policy

Premium Lab Peptides is a trading name of Invicta Alliance Limited, registered in England and Wales (company registration number 17378067), with a registered office at 1st Floor 264 Manchester Road, Warrington, Cheshire, United Kingdom, WA1 3RB. Invicta Alliance Limited is the data controller for the personal data described in this policy.

If you have any questions about this policy or your personal data, contact us at support@premiumlabpeptides.com or via our contact page.

When you create an account, we collect:

• Name and email address
• Phone number (optional)
• Delivery address

When you place an order (once checkout is available), we additionally collect:

• Order contents, value, and order history
• Payment information — processed directly by our payment provider; we do not store card details

We also collect limited technical data automatically:

• IP address and browser type (server logs, retained for up to 90 days)
• Pages visited and session activity (used only to operate the site)

We process your data for the following reasons:

• To fulfil your order — processing and dispatching orders, sending order confirmations. Legal basis: performance of a contract.
• To manage your account — letting you sign in and view your order history. Legal basis: performance of a contract.
• To comply with legal obligations — record-keeping as required by law. Legal basis: legal obligation.
• To notify you when checkout goes live (waitlist only, if you sign up) — sending a one-off notification email. Legal basis: consent. You may withdraw consent at any time by contacting us.

We do not use your data for automated decision-making or profiling.

Account and order data is stored using Supabase, a cloud database platform. Data is stored in data centres within the European Union. Supabase is compliant with GDPR and operates under appropriate data processing agreements.

We do not transfer your personal data outside the UK or EU without appropriate safeguards in place.

• Account data — retained while your account is active, and for up to 7 years afterwards to comply with financial and legal record-keeping obligations.
• Order data — retained for 7 years from the date of the order.
• Waitlist sign-ups — retained until checkout is live and notifications have been sent, then deleted within 90 days.
• Server logs — retained for up to 90 days.

We do not sell your personal data to third parties. We may share data with:

• Delivery carriers — name and address, to fulfil your order.
• Payment processors — to handle payment securely. They operate under their own privacy policies.
• Service providers — companies that help us operate the site (e.g. hosting, database), under data processing agreements.
• Authorities — where required by law.

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate data.
• Erasure — request deletion of your data, subject to legal retention obligations.
• Restriction — ask us to limit how we process your data in certain circumstances.
• Portability — receive your data in a structured, machine-readable format.
• Object — object to processing based on legitimate interests.
• Withdraw consent — where processing is based on consent, withdraw it at any time.

Right to erasure (right to be forgotten): You can delete your account and all associated personal data directly from your account page. This removes your profile, address, and order history immediately.

To exercise any of these rights, contact us at support@premiumlabpeptides.com. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

We use only essential cookies required to operate the site (session authentication). We do not use tracking or advertising cookies. No cookie consent banner is currently shown; if we add non-essential cookies in future, we will update this policy and add appropriate consent mechanisms.

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of the site after changes are posted constitutes acceptance of the updated policy.